Gear Slide Pin Is Broken

Gear Slide Pin Is Broken

Confirmed Issue:

The gear slide pin is malfunctioning or broken.



Affected Units:

Any Vandoit LIV van or any Vandoit DO van with the optional gear slide.

Issue Explanation:

The gold pin on the underside of the gear slide controls the gear slide's ability to stop at intervals.  The pin can malfunction if the slide is fully extended while a person stands or jumps on it.  It can also malfunction due to stress and metal fatigue over time.

Resolution: 

Send photo(s) of the gold pin, along with a description of the pin's current malfunction and any activities/circumstances that led to its malfunction, to the Customer Support team by submitting a ticket through the Customer Support portal or emailing support@vandoit.com.

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