GoPower Inverter Screen Is Pixelated/Not Displaying Properly

GoPower Inverter Screen Is Pixelated/Not Displaying Properly

Confirmed Issue:

The GoPower Inverter Remote screen text is pixelated, not displaying properly, or difficult to read.

Affected Units:

Any unit with an AGM battery system and GoPower Inverter Remote.

Resolution:

1. Unplug the data cable, that connects the Inverter Remote to the Inverter, on the topside of Inverter.

2. Wait 10 seconds and plug the data cable back in.

3. Check the Inverter Remote to see if the display issue has resolved.

3. If unplugging and replugging the cables on the back side of the GoPower Inverter Remote does not fix the display issue, please contact the Customer Support team by submitting a ticket through the Customer Support portal or emailing support@vandoit.com with pictures of the GoPower Inverter Remote screen.

If the resolution steps above do not provide the direction you are seeking, please contact the Customer Support team by submitting a ticket through the Customer Support portal or emailing support@vandoit.com.